Policies | Kate Designed It | Branding & Web Design

Terms & Conditions and Privacy Policy

KATE DESIGNED IT — DIGITAL PRODUCTS POLICY

Last Updated: 28 April 2026

This document serves as the Terms & Conditions and Privacy Policy for digital product purchases made through Kate Designed It. It governs your use of our website, www.katedesignedit.com, and all digital purchases made through it. By purchasing from us, you acknowledge and agree to all terms outlined below.

1. Introduction

These Terms & Conditions and Privacy Policy govern your use of and purchases from www.katedesignedit.com (the "Site"), operated by Kate Designed It ("we," "our," "us"). By using or purchasing from this Site, you agree to comply with these Terms in full. We may update them periodically and any changes will take effect immediately upon being posted.

2. Orders and Acceptance

All purchases made through this Site constitute an offer to buy under these Terms. We reserve the right to refuse or cancel any order at our sole discretion. Once payment is confirmed, you will receive either an automatic download link or a delivery email containing your digital files, depending on the product purchased.

3. Premade vs Custom Digital Products

We offer two types of digital products:

Premade Digital Products — including premade AI images and digital downloads such as our ebook — are available for immediate download upon payment. Files are delivered automatically and no further action is required from you.

Custom Digital Products — including bespoke AI-generated images — require a completed project brief before work begins. Following payment, you will receive a brief form covering your requirements, references, and style direction. Work begins once your completed form is received. Custom products are created specifically to your brief and are non-refundable once production has begun. Delivery timelines will be confirmed upon receipt of your completed brief.

4. Prices and Payments

All prices are listed in GBP and may change at any time without notice. Payment must be made in full before access to any digital product is granted. By completing a purchase you confirm that:

The payment information provided is accurate and authorised
You have sufficient funds or credit to complete the transaction
All charges incurred are your responsibility

5. Digital Delivery

Premade digital products are delivered immediately upon payment via automatic download link. Custom digital products are delivered within the timeframe confirmed after your brief is received. It is your responsibility to download and securely store your files. We cannot reissue download links or access after 14 days of delivery.

6. Refund Policy

Due to the nature of digital products all sales are final. No refunds, cancellations, or exchanges will be issued once a purchase has been made or once production of a custom order has begun. Refunds will only be issued if we are unable to fulfil your order due to circumstances on our end.

7. License of Use

Upon purchase you are granted a non-exclusive, non-transferable license to use the purchased product for your own personal or business purposes only. This license does not grant ownership of the underlying design, structure, or creative concept. You may not claim any design, template, or content as your own original work.

8. Prohibited Use and Resale

You are strictly prohibited from:

Purchasing any product with the intention of reselling, redistributing, sublicensing, or including it in another product or service
Uploading, sharing, or distributing our digital files on any public or private platforms, file-sharing sites, or marketplaces
Altering, modifying, or rebranding our products for resale under your own or another brand name

Any violation will result in immediate termination of access and may lead to legal action and financial penalties.

9. Intellectual Property Rights

All designs, layouts, templates, graphics, and digital content on this Site are and shall remain the intellectual property of Kate Designed It. No part of this website, its content, branding, or materials may be reproduced, distributed, or transmitted in any form without the prior written permission of Kate Designed It, except in the case of brief quotations used in reviews and certain non-commercial uses permitted by copyright law.

10. Account and Access

Your account and downloads are for individual use only. You may not share login details, download links, or purchased files with others. Any account found engaging in such activity may be suspended or permanently revoked without refund.

11. No Warranties

All digital products are provided "as is" without warranty of any kind, express or implied. Kate Designed It does not guarantee that our products will meet your expectations or achieve specific results. You assume full responsibility for how you use and apply our products.

12. Limitation of Liability

In no event shall Kate Designed It be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products, including but not limited to loss of revenue, data, or business opportunity.

13. Ethical Use

Our products and designs may not be used in connection with unlawful, offensive, or misleading content. We reserve the right to revoke access and take action against any use that damages our brand integrity or violates applicable laws.

14. Data Collection and Privacy

When you make a purchase or sign up on our Site, we collect limited personal information such as your name, email address, billing address, and phone number. This information is used solely to:

Process and fulfil your orders
Deliver digital products
Provide customer support and essential service updates

We do not sell, trade, or rent your personal information to third parties. Your data may be securely stored and processed through our website platform, payment processors, or email service providers, all of which comply with UK GDPR and relevant data protection laws. By submitting your information, you consent to its collection and use in accordance with these Terms. If you wish to access, update, or request deletion of your data, please contact us at contact@katedesignedit.com.

15. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to improve functionality, enhance your browsing experience, and analyse performance. Cookies may be used for:

Remembering your preferences and settings
Enabling secure login and checkout
Understanding how visitors use the Site through analytics tools

Some cookies are strictly necessary for the Site to function. Others, such as analytics or marketing cookies, help us understand traffic and improve our services. Where required by law we request your consent before using non-essential cookies. You can manage or disable cookies through your browser settings, though doing so may affect how the Site functions.

16. Security

We use appropriate technical and organisational measures to protect your personal information from unauthorised access, alteration, or disclosure. However, no system is entirely secure and you acknowledge that transmission of data over the internet is done at your own risk.

17. Retention of Information

We retain personal data only as long as necessary to fulfil the purposes outlined in these Terms, comply with legal obligations, and resolve potential disputes. When data is no longer required it is securely deleted or anonymised.

18. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

19. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

20. Acceptance of Terms

By accessing or purchasing from Kate Designed It, you confirm that you have read, understood, and agreed to these Terms & Conditions and this Privacy Policy in full.

For any questions regarding these Terms please contact us at contact@katedesignedit.com